Terms and Conditions – Free Shipping & Returns
- Free Shipping
- We offer free shipping worldwide on all orders with a $175 minimum order.
- Orders shipped to Europe & United States qualify for free standard shipping with no minimum purchase required.
- Returns & Alterations Guarantee
We stand by the quality and fit of our garments. If your order does not meet your expectations, we provide the following return and alteration options:
2.1 First Evaluation
- Upon receiving your garment, if you require adjustments, send us clear photos of the fit.
- Our team will conduct a first evaluation to determine the necessary alterations.
- Upload in your proflie the photos as per the image below or send to whatsapp at +1.347.924.3448
2.2 Small Alterations
- If only minor alterations are needed, we offer a $100 credit towards adjustments with your local tailor.
2.3 In-House Alterations & Replacements
- If significant alterations are required, we will ask you to return the garment for professional adjustments at our tailor shop.
- If the garment is not adjustable, we will remake it from scratch and send you a new one.
2.4 100% Refund Guarantee
- If, after evaluation, we determine that due to your body posture or specific fit requirements, we cannot guarantee a perfect fit, we will issue a 100% refund upon return of the garment.
- Return Process
- Returns must be initiated within 14 days of receiving your order.
- The garment must be in its original, unworn condition, with all tags attached.
- We will provide a prepaid return label, ensuring a hassle-free return process.
For any questions or assistance with your return or alterations, please contact our customer service team.